📘 Store Policy

Welcome to Pet Sups! We're dedicated to offering high-quality pet products and toys with reliable service and support. Please read our store policies carefully before placing your order.

🛍️ Order Policy

Orders are processed within 1–3 business days (excluding weekends and holidays). You will receive an email confirmation when your order is placed and another notification when it has shipped.

🚚 Shipping Policy

We offer free shipping within the USA and Europe. Delivery time is usually within 7 days for the USA and 15 days for Europe. International shipping is available and rates vary based on location.

📦 Return & Refund Policy

If you’re not satisfied with your order, we accept returns within 14 days of delivery. Items must be unused, in original packaging. Please contact us at petsups@outlook.com before returning any item. Refunds will be processed upon inspection of the returned product.

💳 Payment Policy

We accept all major credit cards, PayPal, and other secure payment methods offered through our checkout system. All transactions are encrypted and protected.

🔐 Privacy Policy

Your privacy is important to us. We only collect personal information necessary to process your orders and provide customer support. We do not share your data with third parties without your consent. For full details, please see our Privacy Policy page.

📮 Shipping to P.O. Boxes

We do our best to deliver to P.O. boxes. However, some carriers may not support this option. Please reach out to our team if you require P.O. box delivery.

📞 Contact Us

We're here to help! For any questions, concerns, or assistance with your order, feel free to contact us anytime.

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Company: PET SUPS LLC
Email: petsups@outlook.com
Address: 7649 GOLF CHANNEL DR, ORLANDO, FL 32819
Phone: +1 856-850-3189