🛠️ Help Center

Welcome to the Pet Sups Help Center. We're here to make your shopping experience smooth and enjoyable. If you have any questions, you’ll likely find your answers below. If not, feel free to reach out to us anytime!

📦 Order Questions

Where is my order?
Once your order ships, we’ll send you a confirmation email with a tracking number. You can use that to check the status of your delivery.

Can I change or cancel my order?
Orders are usually processed within 1-3 business days. If you need to make changes, please contact us as soon as possible at petsups@outlook.com.

🚚 Shipping & Delivery

Do you offer free shipping?
Yes! We offer free standard shipping across the USA and Europe.

Do you ship internationally?
Yes, we ship to many countries worldwide. Shipping rates and times vary based on your location.

🔁 Returns & Refunds

What is your return policy?
We accept returns within 14 days of delivery. Items must be unused and in their original packaging. Please email us before returning any product.

How do I request a refund?
Contact us with your order number and reason for return. Once approved, refunds are processed to your original payment method.

💳 Payment & Billing

What payment methods do you accept?
We accept Visa, MasterCard, American Express, PayPal, and other secure checkout methods.

Is my payment information secure?
Yes. All transactions are encrypted and protected through our secure checkout system.

📨 Contact Support

If you still need help, we’re happy to assist you directly.

• Email: petsups@outlook.com
• Phone: +1 856-850-3189
• Address: 7649 GOLF CHANNEL DR, ORLANDO, FL 32819
• Hours: Monday to Friday, 9am – 6pm (EST)

---

Company: PET SUPS LLC
Email: petsups@outlook.com
Address: 7649 GOLF CHANNEL DR, ORLANDO, FL 32819
Phone: +1 856-850-3189